Iron Mountain Accounting Finance Jobs

y Policy Statement, <a href="https://www.dol.gov/agencies/ofccp/posters">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Junior Associate in Bangalore, India

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

The IM India business team supports day-to-day billing activities for Iron Mountain India customers. This team is responsible for carrying out various billing related activities. This is a very critical team with a need to maintain high quality standards and strict adherence to SLA’s.

Key Areas of Responsibility

The roles and responsibilities of the role are as below

Oracle Cloud:

  • Be a SPOC for Oracle Cloud data migration

  • Understand different systems used in the billing team and clean up the data before the migration process can kickstart

  • Ensure accounts in the billing systems match with the source system

  • Ensure that all accounts in the billing system translates over to Oracle cloud platform

  • Validate the site address and site details are accurately mapped in Oracle Cloud

Other Billing Activities:

  • Process Manual invoices/Credits/Re-bill requests on source system

  • Maintenance of customer profile

  • Create month end reports

  • Modifying customer Invoices and re-issuing

  • Non Standard/ Customer Specific Billing activities

  • Web invoice Submissions

Skills Required:

  • Understanding about Billing activities & billing close

  • Oracle platform (cloud would be added advantage)

  • *Intermediate knowledge of Excel/G-Suite (Pivot Tables, VLookup, etc…) (This is a mandatory requirement)

  • Ability to learn and adapt quickly

  • Ability to deliver outstanding quality despite working through high volumes

  • Sound reading comprehension and Excellent verbal (oral) and written communication skills

  • Speed and accuracy of data input experience required

  • Responsiveness and sense of urgency

  • Ability to think strategically, and act tactically

  • Develop and maintain an in-depth knowledge of relevant IM process and procedures

  • Actively seek new ways to help improve process and propose changes to improve the quality of service delivered and reduce costs

  • Complete all work to a high quality and exceed levels of customer satisfaction

  • A reliable, loyal and trustworthy individual who demonstrates a high degree of integrity

  • Taking personal ownership for customer issues whilst pursuing all avenues to ensure a satisfactory resolution

  • Have pride in personal appearance / image, and seek to be professional in all dealings with colleagues and customers

  • Strong interpersonal and diplomacy skills, positive attitude and teamwork driven

  • Exhibit a superior level of total customer service and satisfaction for both internal support groups and external customers

  • Effective time & prioritization management

  • Ability to execute transactions and requests as per prescribed guidelines and timelines in order to meet the SLA and quality standards.

  • Must exhibit a positive approach and the ability to work efficiently as an individual contributor

  • Strong willingness to learn new processes, dive into challenges

Category: Finance (FI)

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0044271

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