Job Information
Iron Mountain Senior Manager Collection in Bogotá, Colombia
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain Incorporated (NYSE: IRM), founded in 1951, is the global leader for storage and information management services. Trusted by more than 230,000 organizations around the world, and with a real estate network of more than 85 million square feet across more than 1,400 facilities in over 50 countries, Iron Mountain stores and protects billions of information assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include secure storage, information management, digital transformation, secure destruction, as well as data centers, art storage, logistics and cloud services, Iron Mountain helps organizations lower cost and risk, comply with regulations, recover from disasters and enable a more digital way of working. Visit www.ironmountain.com for more information.
ABOUT THE OPPORTUNITY…
Do you get excited about problem solving and impacting financials?
Do you have a strong understanding of agreement to cash processes
Then Come Join Us!! This region is a dynamic region and we are obsessed about driving meaningful change and delivering financial results!
This role is a key staff member of the Senior Manager for North America Agreement to Cash. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional. Our people have the opportunity to bring their creativity to a workplace that thrives on change. We protect what our customers value most, from the everyday to the extraordinary while braiding the physical and digital worlds!
KEY RESPONSIBILITIES…
Lead a team of internal and external FTES driving outcomes related to cash liquidity, past due reduction and EBITDA cost minimization.
Driving cash collection to meet targets for A2C as well as embedding a cash mindset in all activities and regional partners.
Supporting the A2C team to localise any global initiatives and drive local implementation such as driving awareness to A2C Operational Policy and Global Collections Policy.
Management of aged receivables, BDE and ultimately driving achievement of EBITDA targets
Partnering with A2C Regional Manager to establish strategy for Global Strategic Account business segmentation, collection strategies and global cross functional collaboration.
Driving cross-functional (Billing Team, Sales, Operations, Finance) sessions to drive the eradication of the root causes of the most frequently occurring customer issues or disputes, ensuring that action plans are documented and executed on time.
Providing guidance and advice on how to resolve major customer payment issues, e.g. reviewing accounts with significant aged backlogs of unpaid invoices, unresolved disputes and unallocated cash. This will include leading meetings with major customers to discuss issues and agree resolution plans.
Managing the implementation and ongoing execution of leading practice cash collection processes including proactive telephone collection, variable automated dunning letter cycles, etc. This will include reviewing results on a monthly basis and making adjustments as and when required.
Facilitating decision making with local A2C stakeholders, including effective communication on status, issues, risks and opportunities.
YOUR QUALIFICATIONS…
Accounting Background with practical experience in accounting operations.
Understands the importance of cash within a business, and understands the components that can drive improvement results in cash collection metrics to a targeted level.
Has practical experience with driving results with process improvement such as reducing processing time and /or cash acceleration and past due reduction.
Communicates extremely well with all levels in the organization. Track record of leading and working collaboratively in a matrixed environment with a large number of stakeholders to deliver end to end continuous process improvement
Track record of successfully meeting cash collections. Strong business process definition and analysis skills.
Flexibility and resilience to adapt to changing requirements and timeframes.
Strong analysis, problem solving, proactive root cause analysis, customer interfacing and conflict resolution skills.
Ability to assess risk with A2C processes and to implement appropriate controls to mitigate risk.
Experience working in a shared service environment (captive and outsourcing) and has practical experience building vendor and global relationships
End to end process understanding of the A2C operating model, ideally with a track record of DSO and cash collection sustainable performance improvement using digital tools.
7+ years relevant functional experience, ideally with accounting operations type work related to billing or collections.
Preferred Degrees in Finance / Accounting with prior experience in a shared service model managing vendors as well.
Experience working in a multinational environment in a matrix management structure.
Experience with enterprise customers, resolving key account issues and assigning actions for closure.
Experience and working knowledge of Oracle ERP systems, billing systems, customer portals and CRM including SalesForce.
AR settlement negotiations with largest customers and senior individuals
WHAT’S IN IT FOR YOU?
● Be part of an ever evolving global organization focused on transformation and innovation
● A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
● Global connectivity to learn from 26,000+ teammates across 52 countries
● Be part of a winning team who embrace diversity, inclusion, and our differences
● Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Finance
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0078616